At Apni Dukan, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit or use our website.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, phone number, email address, and other contact details provided by you when you contact us or place an order.
Non-Personal Information
Browser type, device information, IP address, and browsing behavior on our website.
2. How We Use Your Information
We use the collected information to:
- Process and manage your orders
- Respond to your inquiries and provide customer support
- Improve our website, services, and user experience
- Send important updates regarding your orders or services
- Maintain internal records
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your information may only be shared:
- With trusted service providers for delivery or business operations
- When required by law or legal processes
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand user preferences and improve our services. You can choose to disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such websites.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of incorrect or incomplete information
- Request deletion of your data, subject to legal requirements
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.